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FAQ

order issues
Where is my order?
Can I add or change items?
Can I cancel my order?
What does “Pending” mean?
What does “Processing” mean?
What does “Partially Shipped” mean?
What does "Cancelled" mean?
What do I do with my damaged item?
Why did I not receive a confirmation email for my order?
delivery
When will I receive my order?
Where is your warehouse located?
Where are you located?
Can I pick up my order?
payments/ promos/ coupons
What is a coupon code?
What promotions do you have right now?
technical
How do I contact you?
Do I need to create an account to shop with you?
Do you have a paper catalog you can send?
How do I subscribe to the Newsletter?
products / stocks / quotes
Can I get a quote of printed garments?
Can I get a quote?
The items that I'm looking for are out stock. When will they be available again?
What's your size chart tolerance?
returns/ refunds
How do I get a refund/return?

Q:
Can I add or change items?

Orders are processed as soon as you place them to make sure that you receive your items as soon as possible, so unfortunately it's not possible to add or change items.

To place a separate order, simply go here and select what you are looking for!

We will then process this new order as soon as possible to make sure you receive everything on time!